Warranty and Care

The warranty period starts from the day the end user received the product. Manufacturers guarantee that products, which are used under normal circumstances and according to instructions of use and the applicable legislation, will function properly and are manufactured of defect-free materials. The warranty period is two (2) years unless otherwise limited or agreed upon for a specific product or a product batch. The manufacturers will, at its election, repair or replace the product found by the manufacturer in its sole judgment, to be defective within the warranty period under normal residential use and maintenance. This warranty is applicable to products manufactured, distributed, and displayed since October 2022. 

The replacement of a product is limited to supplying a replacement product or part (same as existing or if not available, a comparable product). Repaired parts or replacement products will be provided by manufacturers on an exchange basis and will be either new or refurbished to be functionally equivalent to new. If manufacturers are unable to repair or replace the product, they will refund the current value of the product at the time the warranty claim is made. Cost of freight for returning products to manufacturers for repairs or replacement under this limited warranty is the responsibility of the customer. Any product replaced or repaired during the warranty period will be covered only for the remaining period of the original warranty.

MANUFACTURERS ARE NOT RESPONSIBLE FOR INSTALLATION, REMOVAL, OR REINSTALLATION COSTS OF ANY PRODUCT REQUIRING WARRANTY SERVICES.

Any modification or alteration of any manufacturer's products will void the warranty. Neither the authorized manufacturer's dealer, nor any other person is permitted to make any affirmation, representation, or warranty other than those contained in this warranty. Any affirmation, representation, or warranty other than those contained in this warranty shall not be enforceable against manufacturers or any other person.

MANUFACTURERS product installations and repairs must be performed by either a manufacturer's authorized agent or a licensed, insured and experienced professional contractor - installation or repairs performed by any other party shall void the warranty. This warranty shall not apply to breakage or damages caused by normal wear and tear, fault, carelessness, abuse, misuse, misapplication, improper maintenance, alteration or modification of the unit, as well as chemical or natural corrosion, accident, fire, flood, act of God or any other casualty. Improper care and cleaning will void the warranty.

Use of cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for hardware finishes, glass or acrylic as they may damage the metal or glass finish of your shower door or shower enclosure and will void the warranty. For additional product maintenance instructions please refer to the product installation manual. The manufacturer is not responsible for any issues arising in connection with errors or omissions in information provided on the manufacturer or dealers’ websites. This warranty does not extend to any non-manufacturer plumbing or components installed by installers, end users, or by any party other than the manufacturer. The foregoing warranties are in lieu of all other warranties, expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. manufacturer and/or seller disclaims all liability for special, incidental or consequential damages. manufacturers are not liable for personal injuries or death to any person or for any direct, special, incidental or consequential damage, loss of use, loss of time, loss of profits, inconvenience, incidental expenses, labor or material charges, or any other costs resulting from the use of its products or pertaining to the application of the present warranty, or resulting from the removal or replacement of any product or element or part covered by this warranty.